SOUTH BAY PUBLIC COMMUNICATION

The Communications Operators serve as the primary link between the public, police, and fire personnel. Operators dispatch police and fire apparatus utilizing a computer-aided dispatch system; receive emergency telephone calls and assist citizens with requests for service and general inquiries; refer calls to other agencies; make appropriate notifications, exercise independent judgment in dispatching units and prioritizing calls; provide information to police personnel regarding warrants, driving records and property; and provide pre-arrival EMS instructions and life saving directions over the telephone. We are looking for flexible, dedicated and motivated individuals who have a proven background in job performance.

Communications Operator Job Summary

Created by a Joint Powers Agreement between the cities of Gardena, Hawthorne and Manhattan Beach, the South Bay Regional Public Communications Authority (SBRPCA) provides quality public safety services to those cities, as well as the contract cities of Hermosa Beach and El Segundo, and Culver City in early 2017. To accomplish this, we value diversity among staff and encourage each employee to take personal responsibility and make individual contributions. Our success is dependent upon our communications operators, who occupy a state of the art dispatch facility complete with Russ Basset console furnishings, Avtec radio equipment, Vesta 9-1-1 telephone system and Tiburon Version 7.2 CAD/RMS computer system. The dispatch center, which opened in June 2002, was designed in cooperation with architects, dispatch and administrative personnel and provides the optimum in ergonomics and positive work environment.

Duties

The Communications Operators serve as the primary link between the public, police, and fire personnel. Operators dispatch police and fire apparatus utilizing a computer-aided dispatch system; receive emergency telephone calls and assist citizens with requests for service and general inquiries; refer calls to other agencies; make appropriate notifications, exercise independent judgment in dispatching units and prioritizing calls; provide information to police personnel regarding warrants, driving records and property; and provide pre-arrival EMS instructions and life saving directions over the telephone. We are looking for flexible, dedicated and motivated individuals who have a proven background in job performance.

For more information, please check out https://rcc911.org/employment/.